百貨公司週年慶戰略
2home.co
百貨公司某處,行銷菜鳥正在向行銷大頭報告。
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菜鳥:老大,本公司一年一度最盛大的週年慶,特惠DM我已經擬好了。
大頭:他媽的!你搞這個滿千送百做什麼?!
滿一千我們就送他一百,那不是特惠價再打9折,我們還撈什麼?
菜鳥:是,老大,我馬上改成滿五千送五百。
大頭:這就對啦,大部分客人都買不到五千塊,這樣五百塊就省下來啦。要是有人為了區區五百塊硬湊到五千塊,讓我們營業額飆高四千五,那就更好啦。營業額飆越高,我們的年終也飆越高的嘛!唉呀他媽的,你這五百送的是現金呀!你這菜鳥,改禮券!改禮券!
菜鳥:老大,禮券跟現金還不都一樣。
大頭:說你是菜鳥就是菜鳥!禮券上面用最小號的字註明一下,買化妝品、買內衣不能使用,只可以買衣服!現在衣服還沒下折扣是不是?!他們拿禮券買貴聳聳的衣服,我們還可以再撈一筆。
別忘了,再用小小小小的字給我註明,禮券兩週內沒用完自動失效。要是下個月女裝打折出清,讓我看見客人拿禮券買,你就給我回家吃飼料!
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菜鳥:老大,DM第2版改好了。
大頭:限量!特惠組前面通通給我加註『限量』!
菜鳥:今年景氣差,東西根本賣不出去,廠商還有無限量,被拆穿不好吧?
大頭:無限量你個頭!沒有限量消費者會緊張嗎?會覺得物以稀為貴嗎?管他限量100個,還是限量1萬個,反正通通加『限量』!
限量100個,到時候賣1000個,狗仔隊會站在收銀台旁邊數嗎?
人這麼多他怎麼數?你這隻菜鳥!還有、還有,這特惠組總共就一樣明星商品,能看嗎?給我加到十樣!
菜鳥:加到十樣明星商品,廠商成本太大,恐怕不願意啦。
大頭:誰叫你每樣都加明星商品,你不會叫廠商拿一些賣不出去的,再加幾個小試用品湊數嗎?1.5g 的小蜜粉也可以呀,DM照片拍大一點,客人哪看得出來。特惠組就是要十樣!還有,獨家!獨家!你特惠組前面不會加『獨家』呀?!
菜鳥:可是蝴蝶百貨也有一模一樣的特惠組呀。
大頭:你不會叫廠商把其中一樣換掉呀,然後全部十樣的順序更動一下,然後組合名稱再換一下,這樣不叫獨家叫什麼?!
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菜鳥:老大,DM第N版改好了。
大頭:拆成兩波!拆成兩波!週年慶第一波有滿額贈,第二波有滿額禮!
菜鳥:老大,滿額贈跟滿額禮有什麼不一樣?
大頭:管他一不一樣,讓客人糊塗,讓客人緊張,讓客人以為優惠隨時要結束,讓客人感覺現在不買下禮拜就變貴,這樣就對了!不然你給我說,以前週年慶只有10天,後來變成兩個禮拜,現在變成兩個月,你想怎麼賣?!大週年裡頭再搞幾個小週年,週週相連,業績才會到天邊嘛!
菜鳥:老大,週年慶後天就開始了,再改下去恐怕來不及印給顧客了。
大頭:急你個頭!急著印給顧客幹嘛?給顧客充足的時間,拿去跟蝴蝶百貨比較做功課是嗎?給顧客po到網路上,讓美麗花百貨參考是嗎?讓美麗花百貨拿著我們的特惠資料,要廠商給更多優惠是嗎?你這隻菜鳥!還不趕快去蒐集蝴蝶、美麗花跟山嶽的DM來參考,還站在這裡幹什麼?!菜鳥就是菜鳥!難怪一年到頭辦促銷,一年到頭打折扣,東西還是賣不好。快被你這隻菜鳥氣死了!
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