視野

視野

惟雯說故事

 

有一種特質,說起來很抽象,但它卻經常在最後關頭,決定你能否出線,成功蛻變為領導者。

 

「視野」(vision),是一種眼光、胸襟、格局的混合體,很多時候,它的重要性甚至超過能力,是成功最難跨過的關卡!

理由很簡單,「能力可以培養,但眼光如果無法放遠,注定和企業領導人無緣」。

 

視野和能力不同。

能力可以經由專業的訓練,快速壓縮成長,然而一個人的格局和眼界,卻需要長時間的累積,甚至歷經挫敗洗禮才會開闊。再有能力的人,若是無法以大局思考,跳脫個人利益,終究還是無法成大事。

 

當全球化讓市場的競爭界線逐漸消弭,視野更是作為國際人才的基本配備。到底,「視野」的具體內涵是什麼?

 

亞都麗緻集團總裁嚴長壽,在他的作品《御風而上》中指出,構成個人視野的幾個元素包括:「學習面對失敗」、「不怕改變」、「從小事做起」、「讓自己走出去」、「從高處看問題」、「易位而處的同理心」,完整地闡述了視野涵蓋的面向。

 

視野可以透過學習培養嗎?答案當然是肯定的。

但關於視野的養成,絕非一蹴可幾。事實上,許多優秀的經理人,也都是經過不斷跌倒、摸索,才逐步打開自己的視野,寬廣的眼界又再度幫助他們攀上生涯的高峰。

 

[ Learning Vision第1個原則 ]

別怕弄髒你的手

 

HOLA總經理蔡玲君,她的工作哲學就是”get your hands dirty”,

任何別人不想做的大事小事,她都願意嘗試。

她在35歲剛當上奧美識別管理顧問公司總經理時,有個案子是替客戶評估,該規畫成靈骨塔還是墓園。當時大腹便便的蔡玲君,一心只想完成工作,毫不忌諱,甚至實際去訪問殯葬業者、蹲在旁邊觀察撿骨工人的作業,了解中式和西式葬法的差別。

所有田野調查,她都沒有假手市調公司,因為經常做超過份內的工作,她的學習比別人多,見識也連帶比別人廣,終於一路做上總經理。對她而言,「多做」一分,格局就多一分寬廣。

 

[ Learning Vision第2個原則 ]

計劃性地打開視角

 

每個位置都會有視角的限制,想要看到360度的世界,就必須要計劃性的改變站立方位,轉換視角。

麗嬰房總經理王國城的體會就是:年輕人應該經常「曝露」在不同的環境,接受多元文化的衝擊,就會培養出大器的想法。

 

王國城自己,也是從本土到外商,外商再回本土的職涯轉換,不斷提高看問題的高度。從南僑到摩卡咖啡擔任業務行銷處長後,仍有股想繼續往上爬的念頭,讓他選擇降薪、降職到總部在英國倫敦的汽車服務商英之傑(Inchcape)。

「在外商我學習到國際化公司是如何運作,即使職位變低、薪水變少,但我覺得世界變更大,」他說。再從外商回到本土企業,王國城的心境和眼界完全不同。

離開英之傑時,王國城已是消費品部的總經理,但他認為,即便做到台灣區總經理,也只是一個分公司。歷練過後再回到本土企業,「你就是總部,會發現你的高度更高。」

王國城床頭常擺著幾本古書,如《論語》、《古文觀止》、《老子》、《莊子》等,以古人為師,是他培養視野的另一獨門心法。

他拿出抄滿詩句的隨身筆記說:「主管經常需要做一些複雜的決策,更需要一顆澄明與安靜的心,不能心浮氣躁,做決定時談笑用兵,也是一個人的氣度。」

 

[ Learning Vision第3個原則 ]

不隨波逐流、不從眾

 

視野不僅要廣,更要深。事實上,它的另外一面就是「洞見」,能夠見人所不能見。

從惠普出身的研華科技董事長劉克振,創業之初就決定從系統整合服務切入。1980年代,台灣PC產業爆發性成長,但市場炒得再熱,都沒有改變劉克振堅持做系統整合的初衷。

創業初期,研華只是不到5人的小公司,太太還充當公司的會計師。一路走來,低調如一的劉克振,原本和創業夥伴約定,「公司永遠不要超過50人。」然而專注、熱情,加上獨到的眼光,研華如今已經是擁有近千名員工的世界性工業電腦龍頭。

 

問他為什麼年輕時,就能擁有這樣的眼光,能見人所不能見?

劉克振回答:「憑著對工作的熱情和專注,加上不斷和外界接觸,眼光就會慢慢磨練出來。」

在他眼中,視野代表著不跟外界起舞,也不隨波逐流。

 

統一超商總經理徐重仁也認為:「視野很重要,但熱情更重要,多學習、多觀察,就會培養出應有的深度,這些都是環環相扣的。」

 

[ Learning Vision第4個原則 ]

把”LV”當作daily job

 

台灣微軟總經理蔡恩全,進入微軟工作至今12年,他自認個性屬於「溫良恭儉讓」,但位階提高後,就必須逼迫自己更融入國際舞台。

「每年1月,各地區的總經理都要飛到西雅圖總部接受績效評估,一層一層檢視,像剝洋蔥一樣,」蔡恩全笑說。現在他更努力練英語,每天利用車上時間聽CNN,「這是我的daily  job,參加全球會議時,和國際人才競爭,英語不只要講到別人聽得懂,用字遣詞都要相當精準,才不會造成誤解。」

 

林東民有感而發說,台灣年輕人的視野大多關注在島內,沒有到國外工作的企圖心。他看到新加坡Discovery總部很多同事,都想到國外工作,不會自我侷限。的確,企圖心有多大,眼界就有多大。

加入Discovery之前,留日背景的林東民,對英文一竅不通。

前2年遇到要向老外做簡報時,甚至還必須依靠長官為他翻譯。

不服輸的他,知道老外看中的是他在廣告公司、擔任緯來日本台頻道總監多年的行銷經驗,儘管英語不輪轉,還是勇敢挑戰超出自己能力的職務,現在將台灣區Discovery頻道經營得令人刮目相看。

 

嚴長壽曾說,在他的人生過程中,好幾度他總以為已到達某種高峰,誰知道越往前走,一山又比一山高。

即便是眼光如此卓越之人,都沒有自滿於現狀,時時刻刻提醒自己要用更宏觀的角度看事情,不斷學習、自我歷練,平凡如你我,又怎能再繼續畫地自限?

 

對個人來說,很多當紅的工作技巧、知識,都可能因為環境變遷而過時,只有視野,工作愈久、職位愈高,愈發揮關鍵影響力。

而且,你絕不能等到需要時才開始培養。

 

台中市長胡志強認為,視野是知識、經驗和「善意」的累積。真正的視野要能讓人佩服,有「利他」的想法,光是累積知識與經驗,並不足以構成視野。胡志強說:學習視野,要有「三不政策」

  1. 不受現有條件限制:下決定不能在既有條件下打轉。

有看法,未必有視野。要能夠做到超越,讓人意想不到的判斷,才是值得眾人追隨的視野。

  1. 不在既有思考打轉:很多人天天在眼前事情上打轉,但看事情要 宏觀,看得長、遠、寬、大,才能協助拓展思考。
  2. 不受自我利益誘導:個人若是受私心影響,事情就會被看小。

 

視野,也是成功的關鍵因素,若只有能力而無視野,就只會埋頭苦幹。

擔任台中市長期間,他曾極力爭取古根漢美術館在台中興建分館,

「建築,可以改變城市的面貌」,這是他當時的遠見。

儘管最後功敗垂成,他以雨果說的一句話自我勉勵:「沒有一個力量可以阻擋成熟的理念。」興建不成,恐怕是時機尚未成熟。

他提醒年輕人,應隨著知識與經驗累積,將理想往上推,不要眼光只從現實面考量事情。

 

———摘自《CHEERS》雜誌

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